Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Since the products we sell are Digital, we have to rely on your honesty that you won’t use it after you asked for a refund. It’s all on you if you’re dishonest.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please supply us with a reason for your refund because we believe in the quality of what we sell and that we create everything with love.
Please provide prove as far as you can that you removed the item from your computer.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin[at]majestixacademy.com
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Contact us at admin[at]majestixacademy.com for questions related to refunds and returns.